Gold Prime Plus · 5-Year Protection

Protect Your Investment

Efficient repairs, fast replacements — handled for you, start to finish. One plan covers repairs, parts & replacements for 5 full years.

Protection plans

Gold Prime Plus Furniture Protection Plan

$250one-time payment · 5 years of coverage — about $4 a month, roughly 13¢ a day

Covers repairs, parts & replacements for 5 full years.

You can only purchase the Gold Prime Plus Furniture Protection Plan at the time of your initial order.

What's covered

What stains and damages are covered for fabric?

Any household stains
Human and pet biological stains (except perspiration, hair, and body oils)
Punctures, cuts, tears, rips (not caused by fire)
Burns (not caused by fire)
Broken zippers
Broken buttons
Seam separation
Heat marks (not caused by fire)
Household pet damage
Failure of springs, frames, mechanisms, motors, levers, power and remote cords used for sleeper, reclining, and inclining functions
Electronic components such as power outlets, lighting, USB ports, and massage units
Liquid marks or rings

What stains and damages are covered for leather?

Any household stains
Human and pet biological stains (except perspiration, hair, and body oils)
Punctures, cuts, tears, rips (not caused by fire)
Burns (not caused by fire)
Broken zippers
Broken buttons
Seam separation
Heat marks (not caused by fire)
Household pet damage
Failure of springs, frames, mechanisms, motors, levers, power and remote cords used for sleeper, reclining, and inclining functions
Electronic components such as power outlets, lighting, USB ports, and massage units
Liquid marks or rings
Checking, cracking, bubbling, peeling of finish
Scratches, gouges, chips

What stains and damages are covered for wood?

Any household stains
Human and pet biological stains (except perspiration, hair, and body oils)
Punctures, cuts, tears, rips (not caused by fire)
Burns (not caused by fire)
Broken zippers
Broken buttons
Seam separation
Heat marks (not caused by fire)
Household pet damage
Failure of springs, frames, mechanisms, motors, levers, power and remote cords used for sleeper, reclining, and inclining functions
Electronic components such as power outlets, lighting, USB ports, and massage units
Liquid marks or rings
Checking, cracking, bubbling, peeling of finish
Scratches, gouges, chips
Breakage (other than glass)
Loss of silvering on mirror
Chips, scratches, breakage of glass or mirror
Matching pieces

How to file a claim

Call 877.584.GOLD (4653) to file a claim. Don't forget to have your receipt and plan number handy!

★★★★★

Honestly could not have gotten better service from these guys and we absolutely love the couch we got from them. Our favorite room in the house and our Shiba thinks so too

Francisco D.

Frequently Asked Questions

How much and how long does the warranty last?

The warranty lasts 5 years from the date of purchase. It costs only a one time payment of $250!

Can I purchase the warranty at a later date? What if I add more pieces in the future?

You can only purchase the Gold Prime Plus Furniture Protection Plan at the time of your initial order. If you buy additional furniture in the future, you will need to purchase a new protection plan for those items.

What if I return or exchange my order?

The Gold Prime Plus Furniture Protection Plan is non-refundable and cannot be transferred from product to product. For more information on returns and exchanges, please view our Returns & Refunds page.

Questions about coverage? Text, call, or chat with a real person.

Call (832) 623-4833 Call (281) 299-9248