Shipping policy

Shipping Locations We offer FREE shipping across the contiguous 48 United States. We do not ship to Alaska, Hawaii, U.S. territories, or internationally at this time. Shipping Rates Standard shipping is FREE on all orders — there are no shipping charges at checkout. Processing Time All orders are processed and prepared for carrier pickup within 2–5 business days. Orders are not shipped or delivered on weekends or holidays. Transit time estimates begin after the carrier picks up your order. Delivery Timeframes After carrier pickup, transit is approximately 6–10 business days, depending on your location and the carrier's schedule. Customers in rural or remote areas may experience longer transit times, and delivery can occasionally be delayed by weather, carrier issues, or supply chain disruptions. We will keep you updated on any significant changes to your delivery schedule. Delivery Options Threshold delivery (included FREE with all orders): your order is delivered to your front door or garage. It does not include unpacking, placement in a specific room, or assembly. Room-of-choice delivery (available as a paid upgrade): we bring your order inside and place it in the room of your choice. White-glove in-home delivery: we bring it inside to your room of choice, set it up, and remove all packaging and trash — you don't have to lift a finger. White-glove service is FREE on select products, and is stated on the product page wherever it applies. Delivery Upgrade Options For products that do not include free white-glove delivery, room-of-choice or white-glove upgrades may be available for an additional fee. Email orders@selectlivingfurniture.com BEFORE placing your order for a quote. Tracking Your Order Once your order has shipped, you will receive a shipping confirmation email within 1 business day. This email will include your tracking number and a link to track your shipment on the carrier's website. Damages and Issues Please inspect your order carefully upon delivery. If any part of your order appears defective, damaged, or incorrect, you must report it immediately at the time of delivery or within 24 hours of receiving your order by emailing orders@selectlivingfurniture.com with clear photos of the damaged area(s), the product label or SKU, and the packaging and any visible box damage. If damage is not reported within this 24-hour window or noted at the time of delivery, the order will be considered delivered in good condition and no claims can be accepted. We will evaluate all claims and, at our discretion, arrange a repair, replacement, or partial refund. Return Shipping If you need to return an item, please refer to our Returns & Refunds Policy for detailed instructions. Customers are responsible for return shipping costs unless the return is due to a damaged or defective item. Shipping Restrictions We do not deliver to P.O. boxes or APO/FPO addresses. Delivery to some remote or rural locations may take longer than the standard delivery times. Larger items may require freight carrier delivery — the carrier will contact you to schedule a delivery window, and redelivery fees may apply if you are unavailable. Contact Us If you have any questions about your order, email orders@selectlivingfurniture.com or call/text (832) 623-4833 or (281) 299-9248.