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We currently ship to the contiguous United States (48 states). Unfortunately, we do not ship to Alaska, Hawaii, U.S. territories, or internationally at this time. We also do not deliver to P.O. boxes or APO/FPO addresses.
Shipping Rates
Shipping rates are calculated based on the weight, dimensions, and destination of your order. Exact shipping charges will be provided at checkout.
Processing Time
All orders are processed and prepared for carrier pickup within 2–5 business days. Orders are not shipped or delivered on weekends or holidays.
Example: If you place your order on a Monday, your order will typically be picked up by the carrier between Wednesday and the following Monday. Shipping transit time estimates begin after the carrier picks up your order.
Delivery Timeframes
After your order has been picked up:
Transit Time: Approximately 6–10 business days for delivery, depending on your location and the carrier’s schedule.
Important Note: Delivery times may vary depending on your location. Customers located in more rural or less densely populated areas may experience longer transit times, as freight carriers have less frequent routes in these regions.
Additionally, delivery times may occasionally be delayed due to weather conditions, carrier delays, or supply chain disruptions. We will keep you updated on any significant changes to your delivery schedule.
Shipping Methods
We partner with reputable carriers such as UPS, FedEx, and specialized furniture freight delivery services to ensure your items arrive safely and on time.
Smaller Items: Shipped via standard ground carriers.
Larger Furniture Pieces: Delivered via freight carriers who will contact you to schedule a delivery window.
Freight Delivery Note: If you are unavailable during the scheduled delivery window, redelivery fees may apply. Please communicate promptly with the delivery carrier to avoid additional charges.
Delivery Method
Threshold Delivery (Included with all orders): Your order will be delivered to your front door or garage. This service does not include unpacking, placement inside the home, or assembly.
Delivery Upgrade Options
If you would like Room of Choice Delivery (bringing the item inside your home to a selected room) or White Glove Delivery (inside delivery plus unpacking, assembly, and packaging removal), additional costs may apply.
Please contact us at orders@selectlivingfurniture.com before placing your order if you would like a quote or to arrange a special delivery upgrade. Otherwise, Threshold Delivery is the standard delivery method provided.
Tracking Your Order
Once your order has shipped, you will receive a shipping confirmation email within 1 business day. This email will include your tracking number and a link to track your shipment on the carrier's website.
Damages and Issues
Please inspect your order carefully upon delivery. If any part of your order appears defective, damaged, or incorrect, you must report it immediately at the time of delivery or within 24 hours of receiving your order by emailing orders@selectlivingfurniture.com with clear photos of:
The damaged area(s)
The product label or SKU
The packaging and any visible box damage
If damage is not reported within this 24-hour window or is not noted at the time of delivery, the order will be considered delivered in good condition and no claims can be accepted.
We will evaluate all claims and, at our discretion, arrange a repair, replacement, or partial refund. Full refunds are not guaranteed once items have been accepted at delivery.
Return Shipping
If you need to return an item, please refer to our Returns & Refunds Policy for detailed instructions.
Customers are responsible for return shipping costs unless the return is due to a damaged or defective item.
Clearance, custom-made, or final sale items may not be eligible for returns. Please review our Returns & Refunds Policy for full details.
Shipping Restrictions
We do not deliver to P.O. boxes or APO/FPO addresses.
Delivery to some remote or rural locations may take longer than the standard delivery times.
Larger items may require freight carrier delivery with scheduled appointments.
Contact Us
If you have any questions about your order or need assistance, please contact our customer service team:
I enjoyed the delivery process.I assembled my couch alone it did take some time but the couch is beautiful and I have received so many compliments.Great team, great purchase!
J
Bandon - Sectional Jennifer Clark
Beautiful couch
It’s a really beautiful couch! Exactly what I was expecting. The delivery drivers did scratch the tip of the back of the couch and that’s the only thing I seen, guess trying to fit it through the door.
Seriously the best sofa I’ve ever owned. So easy to clean, and unlimited ways to arrange it to fit your needs. The quality of the leather and the comfort are unsurpassed by any other brand I’ve owned and as a key feature you won’t want to miss, don’t forget to buy the Ottoman. If you enjoy time at home reading, watching the game, or spending time with your loved ones. This is the perfect fit, and it’s pet friendly with the ease of cleaning.
I’m beyond impressed with the service I received at Select Living Furniture! I placed my order and had everything delivered and fully set up the same day. The process was quick, smooth, and stress-free. The staff is incredibly helpful and truly motivated to assist—they made sure I had everything I needed and more. If you’re looking for great furniture and even better service, I highly recommend Select Living Furniture!
