Shipping Policy
Shipping Locations
We currently ship to the contiguous United States (48 states). Unfortunately, we do not ship to Alaska, Hawaii, U.S. territories, or internationally at this time.
Shipping Rates
Shipping rates are calculated based on the weight, dimensions, and destination of the order. Exact shipping charges will be provided at checkout.
Delivery Timeframes
Delivery times vary depending on the type of furniture and the shipping method selected. Estimated delivery times can range from 2-3 weeks.
Processing Time
All orders are processed within 3-4 business days. Orders are not shipped or delivered on weekends or holidays.
Shipping Methods
We partner with reputable carriers such as UPS, FedEx, and specialized furniture delivery services to ensure your items arrive safely and on time.
Tracking Your Order
Once your order has shipped, you will receive a shipping confirmation email and we will send you a tracking number and the respective carrier's tracking URL within 1 business day. You can use this number to track your shipment on the carrier's website.
Delivery Method
- Threshold Delivery: Delivered to your front door or garage. This option does not include unpacking or assembly.
Damages and Issues
Please inspect your order upon reception. If the item is defective, damaged, or if you receive the wrong item, contact us immediately at orders@selectlivingfurniture.com with photos of the issue. We will evaluate the situation and make it right by offering a replacement or a partial refund.
Return Shipping
If you need to return an item, please refer to our Returns & Refunds Policy for detailed instructions. Customers are responsible for return shipping costs unless the return is due a damaged or defective items.
Shipping Restrictions
- We do not deliver to P.O. boxes or APO/FPO addresses.
- Delivery to some remote locations may take longer than the standard delivery times.
Contact Us
If you have any questions about your order or need assistance, please contact our customer service team at orders@selectlivingfurniture.com or 832-623-4833 or 281-299-9248.